KONE CARE™ DX

Maximize uptime and keep your KONE DX elevator running day in and day out with AI-powered elevator predictive maintenance, automatic updates, and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.

Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via the KONE Online portal or KONE Mobile app, or speak to someone in person at our customer call centre.

Reduce unplanned elevator maintenance service visits and utilize our building predictive maintenance that is making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.

*KONE is partnering with leading climate solutions provider South Pole, who have assessed our KONE Care DX carbon neutral maintenance approach and approved that it is aligned with the generally established practices related to carbon neutrality and compensation.

Delight and inspire with hand-picked digital building services that can be easily adapted, activated, and scaled to boost the passenger experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.